Turn off the water at the source. It is important that you prevent additional damage until the situation can be addressed by a professional.
If you cannot turn the water off at the leaking device (i.e. toilet, sink, etc.), turn the water off at the building. This is done at water meter and will prevent additional damage to the unit and your personal property.
In the event that you cannot turn off the water and your unit is flooding, call the Utility company’s emergency line to have your water disconnected.
For central a/c, set the temperature setting to auto & cool position for cooling, and auto & heat position for heating. Setting the thermostat under 72 degree on the cool setting will cause the a/c unit to run all the time which will increase your utility bill.
It is better to leave the a/c running if you are going to leave your apartment for only a few hours. When leaving, set your thermostat about 5 to 8 degree higher than when you are at home it will reduce your electricity consumption and it will cool your unit more efficiently.
If your a/c is not cooling, first check the temperature setting; Second check the breaker box to make sure that the breakers are not tripped; Third check if you have a clean a/c filter in the unit.
We change or wash (if a washable filter) the a/c filter every four (4) weeks. This will prevent damage to the unit and will keep it operating more efficiently.
For gas heating, make sure Atmos has service to your unit. They should initially light your pilot light. If your pilot is out, a work order can be issued through United’s office.
Before running your dishwasher turn on the hot water at the kitchen sink to purge the cold water from the pipes. The water must be 130-140 degrees Fahrenheit to properly activate the detergent. (CAUTION: WATER TEMPERATURE OVER 130 DEGREES CAN CAUSE BURNS)
Rinse dishes thoroughly.
If you have a garbage disposal, run it to remove any food that might otherwise back into the dishwasher when it drains.
Use power or gel automatic dishwasher detergent. Only use 1 teaspoon to 1 tablespoon of detergent in each dispenser cup that is used for the cycle you have selected. The use of a rinse agent, like JET DRY, will aid in drying the dishes. (IF A FILM IS PRESENT AFTER RUNNING DISHWASHER, USE ONLY THE OPEN DISPENSER CUP)
Start the dishwasher immediately after adding detergent.
Every 6 months fill a coffee cup with white vinegar, set it on the top rack and run the dishwasher with no dishes. This will help clean the dishwasher of any residue.
Do not keep brown paper grocery sacks around since they often are contaminated with roach eggs. Roaches can thrive in the dark warm folds of paper sacks.
Do not leave food uncovered except when absolutely necessary.
Do not drop food or crumbs on the floor.
Sweep and mop your kitchen regularly. Clean up spills immediately.
Vacuum the carpets frequently to remove crumbs and other food particles accidentally dropped.
Use the garbage disposal in the sink whenever possible. Do not put wet garbage in the trash.
Take the trash to the dumpster daily (or at least every other day).
If you are allowed to have an animal, store animal food in well-sealed containers and be sure to clean water bowls and food bowls at least once a day. Remember that wet animal food attracts roaches and other pests much faster than dry animal food.
Submit all maintenance requests through the portal for Residents. Thank you for your cooperation.